Frequently Asked Questions

First, make sure the image you are attempting to upload is in one of the format WonderCafe accepts (.jpg). Next, make sure the filename is simple and short, with no spaces or funny characters. "Image.jpg" is a good file name. Next, make sure the file name is less than 600k. We do not allow images over 600k. If none of these things work, it''s possible that the image is corrupted. Luckily there is an easy solution. Go to http://www.download.com/ and download a copy of the software program IrfanView. IT''S FREE and you can use it to resize images so they''re less than 600k, or resave images that may be corrupted. Once you have downloaded and installed IrfanView, simply run the program, open your .gif, or .jpg image, and resave it as another version (example: in IrfanView, open file named pic01.jpg, and resave it as pic01b.jpg). Then, simply return to WonderCafe and upload your newly resaved image.

If you are unable to login with what you know to be your correct username and password, please ensure that you have cookies turned on. Most likely you are using Internet Explorer, so here are the steps to check your cookies for IE (other browsers should be similar):

* Go to the Tools menu
* Choose Internet Options
* Select the Privacy Tab
* Choose Advanced
* First and Third Party Cookies should be set to ''Accept''.

If they are not set to accept, please change this setting and try logging in again.