dreamerman's picture

dreamerman

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No problem vs you're welcome

I have been hearing this used in the retail industry regularly. You bring your items to the cashier to be scanned and after paying for them you usually respond with a thank you to which the cashier responds with a no problem. What ever happened to you're welcome? Why is the no problem response being used more than the you're welcome response. Is this similiar to the no worries mate? What are your thoughts on this?

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dreamerman's picture

dreamerman

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Maybe this is a generation thing. I prefer you're welcome to the no problem remark. Why would it be a problem for someone working with costumers to do their job?

paradox3's picture

paradox3

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Haven't really noticed that one in stores. . . will look out for it now.

 

What do you think of wait staff who call a man and his wife "guys". As in "what are you guys having" or "thanks, guys". 

RitaTG's picture

RitaTG

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well .... for me ..... if the comment is meant in a kind way and neutral I welcome it for what it is....

There are plenty of other things far more worth getting concerned about smiley

Regards

Rita

chansen's picture

chansen

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If someone's worried that I've been inconvenienced by my helping them, I'll commonly say it's "No problem."

 

Otherwise, it's typically, "You're welcome." Or, "Bite me."

 

dreamerman's picture

dreamerman

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paradox3 wrote:

Haven't really noticed that one in stores. . . will look out for it now.

 

What do you think of wait staff who call a man and his wife "guys". As in "what are you guys having" or "thanks, guys". 

I think respect and manners have really gone down hill. This is just another example of it. Customer service seems to be an oxymoron these days.

kaythecurler's picture

kaythecurler

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I don't care much either way.  Being told to 'Have a nice day' just as the store is closing at night seems strange to me.  Once a young teen said "Bye - love you' - which took me by surprise as we barely knew each other (he was a friend of a grandkid).   I dislike offering someone coffee or something and getting the response 'Sure".  To me that doesn't have the same feeling as Yes, please'.

Rowan's picture

Rowan

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I tend to use 'no problem' or 'it's not a problem' when someone thanks me for doing something in such a way that I get the impression that they felt I was inconvenienced by helping them.

 

I'll use 'You're welcome' in other situations

Hilary's picture

Hilary

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When someone says "no worries", I usually say "I wasn't worried".  I wish I had such a witty response for the ones who say "no problem".

 

I also don't like "guys" and "sure".

crazyheart's picture

crazyheart

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And I don't like ladies. "What do you ladies want", for instance.

chansen's picture

chansen

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crazyheart wrote:

And I don't like ladies. "What do you ladies want", for instance.

I agree completely. You broads deserve better than that.

 

MistsOfSpring's picture

MistsOfSpring

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Manners are important, but I think that the idea that there is only one set of words appropriate in a given situation is limiting and misses the point of what manners are actually for.  In fact, often the words can become meaningless if they are simply parroted and not heartfelt.  When I thank someone for something, it doesn't matter if they reply with "you're welcome," "no problem," "no worries," or "that's ok."  They've acknowledged my thanks and that's enough.  Likewise, do the words "thank you" always have to be spoken?  "I really appreciate it" and "this means a lot to me" both convey the same spirit of gratitude.  I've always considered being picky about the words as being similar to the idea of someone following the letter of the law rather than the spirit of it.  It's the sentiment, not the vocabulary, that matters.

dreamerman's picture

dreamerman

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chansen wrote:

crazyheart wrote:

And I don't like ladies. "What do you ladies want", for instance.

I agree completely. You broads deserve better than that.

 

Still better than saying what can I get for you old bats. You broads or you dames sounds like something James Cagney would have said.

dreamerman's picture

dreamerman

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MistsOfSpring wrote:

Manners are important, but I think that the idea that there is only one set of words appropriate in a given situation is limiting and misses the point of what manners are actually for.  In fact, often the words can become meaningless if they are simply parroted and not heartfelt.  When I thank someone for something, it doesn't matter if they reply with "you're welcome," "no problem," "no worries," or "that's ok."  They've acknowledged my thanks and that's enough.  Likewise, do the words "thank you" always have to be spoken?  "I really appreciate it" and "this means a lot to me" both convey the same spirit of gratitude.  I've always considered being picky about the words as being similar to the idea of someone following the letter of the law rather than the spirit of it.  It's the sentiment, not the vocabulary, that matters.

Yes I agree. I was thinking more about the retail industry. It now seems common place to use no problem after a thank you.

Arminius's picture

Arminius

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dreamerman wrote:

chansen wrote:

crazyheart wrote:

And I don't like ladies. "What do you ladies want", for instance.

I agree completely. You broads deserve better than that.

 

Still better than saying what can I get for you old bats. You broads or you dames sounds like something James Cagney would have said.

 

Well, if the broad is broad-minded, then broad doesn't mind.smiley

waterfall's picture

waterfall

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Said thankyou for my Timmy's at the drive thru, and the response was "have a good one"

 

Then there's "later" "yo"

 

None of this really bothers me. It's becoming a very casual world.

kaythecurler's picture

kaythecurler

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Chansen - you already know that many women object to be calling 'broads' - so quit being a pain in the you know where smiley.  I couldn't help noticing that 'broad' uses the same letters as 'board' and I'm wondering if it is time for you to heave a few of the latter around in your basement? laugh

Beloved's picture

Beloved

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When I purchase something and say "thank you" once purchase is made, I think "you are welcome" is more appropriate than "no problem".

 

To me "no problem" implies a favor has been done or given . . . and they are not doing me a favor, rather they should be thanking me for frequenting their establishment and shopping there.  I like it when the teller says "thank you for shopping at _________".

 

To me "no problem" is like "no biggie".

 

Wonder how women came to be referred to as "broads" - anyone know?

dreamerman's picture

dreamerman

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Beloved wrote:

When I purchase something and say "thank you" once purchase is made, I think "you are welcome" is more appropriate than "no problem".

 

To me "no problem" implies a favor has been done or given . . . and they are not doing me a favor, rather they should be thanking me for frequenting their establishment and shopping there.  I like it when the teller says "thank you for shopping at _________".

 

To me "no problem" is like "no biggie".

 

Wonder how women came to be referred to as "broads" - anyone know?

Yes, exactly. I think this no problem thing is used more by the under 30 crowd. I just don't think it should be used after thanking someone for a purchase you made at their workplace.

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